Terms and Conditions

By accessing the Vyrl Communications website, submitting an inquiry, requesting a quotation, or using our website, you agree to these Terms and Conditions.

If you do not agree with these Terms, please discontinue your use of the website. Project-specific proposals, contracts, and scopes of work may contain additional terms. Where there is a conflict, the signed project agreement will take priority.

Vyrl Communications is a full-service creative and digital agency based in Dubai, United Arab Emirates.

Our services may include UI/UX design, web development, backend development, CGI and 3D production, branding, social media, performance marketing, AI automation, strategy, content production, and related digital services.

You may use this website only for lawful purposes and in a manner that does not damage, disable, disrupt, or interfere with the website or another person’s use of it.

You must not:

• Attempt to gain unauthorized access to our systems or accounts.
• Upload or transmit malicious code, viruses, or harmful material.
• Copy, scrape, reproduce, or exploit website content unlawfully.
• Use the website to submit misleading, fraudulent, abusive, or unlawful information.
• Impersonate another person, company, or organization.

Information submitted through our Contact Us form is used to understand your requirements and respond to your inquiry.

A quotation, estimate, discussion, presentation, or initial recommendation does not create a binding service agreement unless it is confirmed through an accepted proposal, contract, statement of work, purchase order, or another written agreement.

Quotations may be valid only for the period stated in the relevant proposal and may change if the project scope, timeline, deliverables, or requirements change.

The services, deliverables, timeline, revision limits, responsibilities, and fees for each project will be described in the applicable proposal or agreement.

Requests outside the approved scope may require additional time, resources, and fees. We will communicate material scope changes before proceeding whenever reasonably possible.

Project timelines may be adjusted when approvals, content, access, feedback, payments, or other required materials are delayed.

The client is responsible for:

• Providing complete, accurate, and timely project information.
• Supplying required content, assets, approvals, access, and feedback.
• Ensuring supplied materials do not violate third-party rights.
• Reviewing deliverables and reporting errors within the agreed review period.
• Maintaining backups of important files, accounts, and business information.
• Protecting passwords, access credentials, API keys, and account information.

The client must have the necessary licenses, permissions, and legal authority to provide all logos, images, videos, data, fonts, text, software, and other materials supplied to Vyrl Communications.

Fees, payment schedules, deposits, retainers, taxes, and billing terms will be stated in the relevant proposal, invoice, or service agreement.

Unless otherwise agreed in writing, work may begin only after the required deposit or initial payment has been received.

Vyrl Communications may pause services, withhold final deliverables, restrict account access, or revise project timelines when an invoice remains overdue.

Third-party costs such as advertising spend, hosting, domains, software subscriptions, stock assets, licenses, printing, production, and platform fees may be charged separately.

Cancellation terms will be governed by the relevant proposal or service agreement.

Payments for completed work, reserved production time, third-party expenses, approved milestones, and work already in progress are generally non-refundable, except where otherwise agreed or required by applicable law.

If a project is cancelled, the client remains responsible for all work completed and costs incurred up to the cancellation date.

Vyrl Communications retains ownership of its pre-existing materials, methods, systems, code libraries, templates, tools, processes, concepts, and general agency knowledge.

Ownership or licensing of final approved deliverables will be governed by the relevant project agreement and may be transferred only after all applicable invoices have been paid in full.

Rejected concepts, unused drafts, source files, working files, and preliminary materials remain the property of Vyrl Communications unless otherwise agreed in writing.

Third-party materials, software, plugins, fonts, stock media, and platform components remain subject to their respective license terms.

Unless confidentiality obligations or a written agreement state otherwise, Vyrl Communications may display completed public-facing work in its portfolio, presentations, social media, award submissions, case studies, and promotional materials.

We will not intentionally publish confidential business information, private credentials, unpublished data, or restricted project materials.

Our services may rely on third-party platforms such as hosting providers, social networks, advertising platforms, analytics tools, payment providers, plugins, artificial intelligence tools, and software services.

Vyrl Communications does not control the availability, policies, pricing, functionality, security, or future changes of third-party services.

The client may be required to accept and comply with the terms, privacy policies, and payment requirements of those providers.

Certain services may involve artificial intelligence, automation, or machine-generated content. These systems can produce incomplete, inaccurate, inconsistent, or unexpected results.

AI-generated outputs should be reviewed and approved before publication or business use. The client remains responsible for final approval, factual verification, legal compliance, and suitability of published materials.

Each party should protect confidential information received in connection with a project and use it only for the intended business purpose.

Confidentiality obligations do not apply to information that is publicly available, independently developed, lawfully received from another source, or required to be disclosed by law.

Additional confidentiality requirements may be included in a separate nondisclosure agreement or project contract.

We aim to provide services professionally and according to the agreed scope. However, the website and general information on it are provided on an “as available” basis.

Unless expressly stated in writing, Vyrl Communications does not guarantee specific sales, leads, rankings, audience growth, engagement, advertising performance, platform approvals, revenue, or other commercial results.

Marketing and digital performance may be affected by market conditions, budgets, competition, algorithms, platform policies, audience behavior, client decisions, and other factors outside our control.

To the maximum extent permitted by applicable law, Vyrl Communications will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or services.

This may include loss of revenue, profit, data, business opportunity, reputation, advertising spend, or service availability.

Any liability arising from a paid project will be subject to the limitations stated in the applicable service agreement. Nothing in these Terms excludes liability that cannot legally be excluded.

You agree to be responsible for claims, losses, or expenses resulting from materials you provide, your unlawful use of our website or deliverables, your violation of these Terms, or your infringement of another party’s intellectual property, privacy, or legal rights.

We may suspend or terminate access to our website or services where reasonably necessary due to non-payment, unlawful conduct, abusive behavior, security risks, contractual violations, or misuse of our systems.

Termination will not remove payment obligations, intellectual property provisions, confidentiality requirements, or other terms intended to continue after the relationship ends.

These Terms are governed by the applicable laws of the United Arab Emirates.

Unless a separate written agreement provides otherwise, disputes relating to these Terms or our services will be subject to the competent courts of Dubai, United Arab Emirates.

Before beginning formal proceedings, both parties should attempt to resolve the dispute through good-faith discussions.

We may update these Terms periodically to reflect changes in our website, services, business practices, technology, or legal obligations.

The revised version will be published on this page with an updated effective date. Continued use of the website after an update means that you accept the revised Terms.

For questions regarding these Terms and Conditions, please contact Vyrl Communications: